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Events Course - aleit academy

FIRST YEAR

for the Event Coordination Course, SAQA ID 20613

9 Modules

9 months lectures and exams

practical hours

LP1: THE EVENT INDUSTRY

8608 Operate in the national and international event industry
8609 Understand the inter-relatedness of event elements

 

This learner programme allows students to identify, prioritise and suggest appropriate elements necessary for a successful event. They are motivated to demonstrate an understanding of all the different contexts of the national and international events industry, including events management. They will be guided to provide a service to clients and suggest and advise clients on appropriate alternatives. Ultimately students will be able to use their understanding of the events industry to enhance own performance.

LP2: TOURISM AND EVENTS

8490 Introduce South Africa to tourists
8480 Contribute to sustainable tourism in South Africa
8598 Introduce South African heritage to tourists

 

Students are encouraged to demonstrate a good understanding of the ethics and values associated with the concept of sustainable tourism. This learner programme offers an opportunity to students to apply an understanding of the different roles, relationships, responsibilities and expectations of all key stakeholders in constructing a tourist experience. Students are introduced to the types of resources integral to tourism which lead to the discussion of sustainability issues in the Tourism industry. Discussions on how they can contribute to better the Tourism industry in SA will form part of this module. The History of Tourism will also be discussed in the form of heritage, where students will have a better understanding of their own place in South African Heritage.

LP3: CUSTOMER SERVICE AND PERSONAL DEVELOPMENT

8551: Oversee arrival and departure of customers
8600: Care for customers
8618: Organise oneself in the workplace

 

This module focuses on customer service as it guides students to be able to identify customer needs and expectations, including those with specific needs, correctly and identify appropriate products and services for their target market. Students are also equipped to recognise customer dissatisfaction and how to take action to resolve the situation. This learner programme helps students identify opportunities that will enhance the quality of customer service as well as reflect on their own performance and how to improve on certain necessary areas. It also briefly touches on how to manage arrival and departure of both local and international guests to enhance their tourist experience.

The programme also introduces students to the basics of personal hygiene, grooming and dress code to project a professional image and enhance the company image. Personal considerations in the work place are discussed, such as following company procedure when absent due to illness. Students are exposed to the process of evaluating their own skills and their possible areas for skills development and how to ensure that personal skills objectives are in line with that of the organisation’s objectives and policies.

LP4: COMPUTER LITERACY

7547: Operate a personal computer system

 

Students will be able to operate a personal computer system. The learning programme will equipped students to describe, operate and maintain the hardware components of personal computer including performing operating system operations and software. Students will also receive a brush-over on their current knowledge of computers to prepare them for the technological working office of 2013.

LP5: COORDINATE AND EVALUATE AN EVENT

13482 Co-ordinate an event
13483 Evaluate an event to ensure sustainable events

 

The execution of an event planning schedule as well as a logistics and operational plan are discussed. Students are introduced to the operations of an event budget, registration, admission and seating procedures. Guidance on how to measure their coordinating performance in order to be able to improve as they move on to a next project are given throughout.

LP6: HEALTH AND SAFETY FOR EVENTS

7868 Monitor and maintain health, safety and security
9224 Implement policies regarding HIV/AIDS in the workplace

 

Students are introduced to all safety and security aspects when planning an event. This includes evacuation processes and identifying potential problems and / or hazards and ways to prevent them. Communication of safety procedures to staff is also a key aspect discussed in this learner programme. The learner prgramme touches on a description of the legislation and national policies relating to HIV/AIDS in the workplace in order to develop an appropriate HIV/AIDS policy for workplace consistent with the national requirements.

LP7: DO RESEARCH FOR AN EVENT

13486 Research an event
8663 Plan and conduct a research project
8662 Analyse and communicate workplace data

 

Students will be taken through the research process step by step, from planning a research project to evaluating when research is necessary in a company. This will plait with the planning of research for a specific event, focusing on the feasibility of such a project as well as the collection methods of data and how to analyse this data to be able to draw the correct conclusions on the given results to determine viability of an event. Presentation skills will also be developed in this subject area.

LP8: PLAN AN EVENT

13485 Plan an event
9242 Analyse external factors influencing people who have special needs

 

Introduces students to the event planning process from conducting pre-event planning to identifying potential challenges, defining different possible types of guests attending, how social factors affect the event’s planning process and the actual event. The learner programme guides students to select the correct team members for the specific task at hand and identify the philosophy underpinning South African legislation and policy relating to people who have a disability and all that goes hand-in-hand with working with individuals with a disability.

LP9: DESIGN AN EVENT

14806 Design an event
13484 Perform successful event administration

 

Students will be stimulated to use creative and innovative ideas in order to decide on appropriate themes. The whole event design process will be explored, from identifying stakeholders to designing strategies and doing post-event reviews.

SECOND YEAR

in the Event Coordination Course, SAQA ID 20613

3 Modules

4 months lectures and exams

7 months internal/external internships

LP10: COMMUNICATE IN EVENT COORDINATION

8647 Apply workplace communication skills
8664 Examine social features as pertaining to the workplace

 

Students will examine the South African workplace in terms of the sociological features. They will also analyse the constitutional, legislative or policy issues impacting on the sociological features in order to be able to explain the impact on individuals and groups in the workplace. Students are guided in the correct way of interpreting and responding to written and oral communications in the workplace.

LP11: LEAD AN EVENTS TEAM

8665 Lead a team
8648 Demonstrate an understanding of professional values and ethics

 

Students are encouraged to question and learn the importance of working in teams and the best way to execute this. Students will evaluate the organisational structure and its influence on team members and also look into how value conflict in the workplace could be dealt with. The overall goal of this learner programme would be for the student to successfully put together a team, lead them or appoint the best leader for the given task at hand.

LP13: MANAGE CUSTOMER SERVICE QUALITY AND STAFF PERFORMANCE

7889 Manage quality in the organisation
7888 Monitor staff performance

 

This module places its focus on describing the quality management system used in your organisation and the ways to research competitors’ quality of service. Various research ways will be explored to ensure that the student is enabled to obtain information such as customer needs, expectations and satisfaction levels  in order to deliver what the customer wants at their expected level of quality service. Coaching will also be offered on handling customer service issues that may arise. Overall, this module enables the student to deliver the best quality best suited to their specific target market. Furthermore, the module continues to the management of staff performance and more specifically the procedures for implementing formal appraisal systems, communication channels and professional counselling in the workplace .

THIRD YEAR

in our Event Coordination Course, SAQA ID 20613

2 Modules

3 months lectures and exams

7 months specialised placements

LP12: MANAGE EVENT FINANCES

7878 Prepare and maintain financial records and statements

 

Students will be enabled to update financial records with emphasis put on the importance of accuracy and confidentiality in financial record keeping. The basic format and content of financial records / statements, including the principle of double entry will be described. The interpretation of these records will form part of the syllabus. At the end of this module learners will be able to carry out all work in accordance with fundamental accounting concepts.

LP14: COORDINATE AN EVENT SUCCESSFULLY

14807 Produce a safe and successful event within a specific event subfield

 

The goal of this module is to ensure the learner knows and understands the specific characteristics of the event sub-field in order to operate in a variety of establishments. The inter-relatedness of events, elements, client expectations and how it contributes to the success, challenges and risks of an event will be discussed within the legal events framework. Ethics and health and safety of clients and attendees will also form part of the material. Students will be given the opportunity to execute their knowledge in a practical environment in order to evaluate their own learning during the project and identify strengths, weaknesses and areas for improvement.

EXTRA COURSES INCLUDE

Workshops Include

– Floristry
– Photography
– Graphic Design
– Writing Skills
– Food appreciation
– First Aid Level 1
– Fire Fighting
– Bar & Staff Training
– Curriculum Vitae Design

Wine Certificates

– Intro to SA Wines